Team Leader/Senior Case Manager

  • Full Time
  • Nowra
  • Posted on 22 November, 2018
  • Applications have closed

Website Mission Australia

Community Services

Fixed Term FT Contract – 12 Months/Maternity Leave
NFP Salary Packaging Available
Nowra Location
About Us

Mission Australia is a non-denominational Christian charity that has been helping vulnerable Australians move towards independence for more than 155 years.

Every day we support people nationwide by combatting homelessness, assisting disadvantaged families and children, addressing mental health issues, fighting substance dependencies and much more.

We’re generously supported by our funders, partners and tens of thousands of everyday Australians, who make the work of our tireless volunteers and staff possible.

Your Opportunity

The Domestic Family Violence service is an intake, assessment and referral service for families identified as low risk of significant harm. This service is for Community Services clients only. This service assists families who are experiencing domestic family violence to achieve safety and security in their lives.

We are looking for an experienced Team Leader/Senior Case Manager, who can support staff and management in the delivery of the service to clients and meeting and exceeding service outcomes. In addition, you will be responsible for supporting the implementation of funding guidelines and reporting requirements for the program.

Your key responsibilities will to:

Work in partnership with case managers and families to provide flexible client focused, needs driven services
Assist case managers to engage families in a timely way using risk minimisation processes while adhering to child protection requirements
Engage in joint work with case managers as required
Assist case managers with Structured Decision Making tools to ensure that critical case characteristics, risk factors, and domains of functioning are assessed for every client, every time, regardless of social differences
Coordinate and oversee compliance with program guidelines in relation to case management practice and provide advice and expertise on its applications
Requirements for Success

Relevant tertiary qualification and extensive experience in human services
Experience in the field of child protection, with superior knowledge and understanding of child protection issues including the context and complexity of child and family work
NSW unrestricted drivers licence
As part of our Employment screening process you will be required to undertake a National Criminal History Check if you haven’t completed one in the last 12 months.

In addition, there is a requirement to possess a current Working with Children check or apply if you do not already hold one. It is unlawful for prohibited persons to apply for work with children, and, as such, prohibited persons cannot apply for this role.

Culture & Benefits

A career with Mission Australia will offer you rewarding experiences to make a difference to the lives of Australians in need. We have an innovative and supportive culture guided by our values of compassion, integrity, respect, perseverance and celebration.

To ensure our employees feel valued, empowered and celebrated we provide a range of employee benefits including:

NFP salary packaging benefits reducing taxable income (details via Advantage)
Discounted childcare rates with participating centres
Generous discounts with hotels, travel insurance and major retailers
Free, confidential counselling services via our EAP
Discounted health care with Medibank Private
Diversity & Inclusion

Mission Australia is an inclusive employer. We celebrate our diversity and strive to reflect contemporary Australian society and all the communities in which we work, in order to better serve our clients. We welcome and encourage applications from Women, Aboriginal and Torres Strait Islander people, Culturally and Linguistically Diverse people, People with Disability, Sexually and Gender Diverse people, people with lived experience of adversity and from people of all ages.

Next Steps

To be considered for this opportunity, please click ‘apply’ and send your cover letter and resume today.

For more information, feel free to view the Job Description via

Team Leader Senior Case Manager – Nowra Nov 2018.pdf

For further information regarding working with us visit Working for Mission Australia .

Applications close midnight, 5th of December 2018

Tip: Always apply to a job if you meet even one point on the criteria, you can't be considered if you don't apply!

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